Accessibility Statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability

How accessible is this website?

We know some parts of this website are not fully accessible:

  • Most older PDF/Word documents are not fully accessible to screen reader software
  • You can’t modify the line height or spacing of all text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email:, We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

St Petroc’s is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’] listed below.

Non-compliance with the accessibility regulations

New documents we publish and documents you need to download or fill in to access one of the services we provide should be accessible.

We know that some of our documents are not accessible. For example, some of them:

  • Are not tagged properly – for example, they do not contain heading structure
  • Are not written in plain English
  • Don’t have titles for embedded images
  • Don’t have a document titles (or have an incorrect document title)
  • Include complex tables
  • Are forms which have guidance in a separate PDF to help completion

This mostly applies to these document types:

  • Consultations and their supporting documents
  • Research and analysis reports
  • Statutory and legal guidance
  • Copies of paper forms
  • Financial reports and accounting documents
  • Statistics

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

By January 2021, any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We will ensure that the future Word and PDF documents are natively accessible. Additionally, inform the user that the link will open a Word or PDF document. Because Word and PDF documents have limitations in accessibility and require a separate program, HTML content should preferably be used in place of or in addition to Word or PDF documents.

We’re undergoing training to help ensure that we add future content to the website in an accessible way.